Privacy Policy – PetYoUniverse
At PetYoUniverse, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit our website or make a purchase from us.
By using our website, you agree to the practices described below.
1. Information We Collect
When you interact with our website, we may collect the following types of information:
Personal Information
- Name
- Email address
- Billing and shipping address
- Phone number
- Payment-related information (processed securely through third-party payment providers)
Technical Information
- IP address
- Browser type and device information
- Pages visited and time spent on the site
- Cookies and tracking data
This information helps us improve our services and provide a better shopping experience.
2. How We Use Your Information
We use your information to:
- Process orders and payments
- Deliver products and provide customer support
- Send order confirmations and updates
- Improve website functionality and performance
- Share promotional offers or updates (only if you opt in)
- Prevent fraud and ensure site security
We do not sell or rent your personal data to third parties.
3. Payment Security
All payments are handled through trusted third-party payment providers such as PayPal, Stripe, or similar services. We do not store your full credit card information on our servers. These providers use industry-standard encryption and security protocols to protect your financial data.
4. Cookies & Tracking Technologies
Our website uses cookies to:
- Improve user experience
- Remember preferences
- Analyze site traffic and performance
- Support marketing and advertising efforts
You can disable cookies through your browser settings, although some features of the website may not function properly.
5. Data Sharing
We may share necessary information with trusted partners only when required, such as:
- Shipping carriers for order delivery
- Payment processors for transaction handling
- Website analytics tools
- Legal authorities if required by law
These partners are obligated to protect your information.
6. Data Security
We take reasonable security measures to protect your personal data from unauthorized access, misuse, or disclosure. However, no online system is 100% secure, so we encourage customers to use strong passwords and protect their account information.
7. Your Rights
Depending on your location, you may have the right to:
- Access your personal data
- Request correction or deletion
- Withdraw marketing consent
- Request data portability
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites, so we encourage you to review their policies separately.
9. Changes to This Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Updates will be posted on this page with a revised effective date.
10. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us through our website contact form or official support email.
PetYoUniverse
Luxury made for legends.
